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 *Download Issues* Might be corrupted files* RESOLVED

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EuphorialQueen
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PostSubject: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:20 pm

EA seems to have resolved this issue.
Thread *Locked*

*Download Issues* Might be corrupted files*
Please be aware of issues with the EA Exchange.
Example:

http://www.thesims3.com/assetDetail.html?assetId=5847765#

Note the highlighted number. That is the asset number assigned when uploaded.
The file downloaded with name
5847765 instead of Roosevelt 'Vroom' Shaver YA by EQ.
I checked the file with custard.


Compare to original upload:


Based on this I suggest using extreme caution when uploading / downloading anything to the EA Exchange.


Last edited by EuphorialQueen on Tue Jun 19, 2012 6:58 pm; edited 3 times in total
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:24 pm

Let me just add this is not the fault of the creator. It seems to be strictly an EA issue.
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:30 pm

Could it be Custard that messed the file up??
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:30 pm

I think what we need to test is to see if the files are actually corrupt or not. Who knows what EA has done to us now!!!!

I will test my lot and see what happens and post back.

Thanks for the heads up on this!

Edit: And Mere, I think that may be a possibility.

EQ, did you change any images with the new image changer that uses jpgs now instead of pngs?

Also, EA is making changes now on the exchange as there was an outerwear spot that was there and now gone. So stuff is being done now and something could have changed or gotten borked in the process.



Last edited by daisylee on Wed Jun 13, 2012 4:38 pm; edited 2 times in total
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:33 pm


That's just weird EQ. scratch
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:35 pm

Deb, I have it too with my poolside lot. Sad
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:39 pm

I purposely tested one of my uploads with generic picture.
Then randomly chose a few others to test.
All downloaded with Asset number instead of name.
All showed corrupted files.
I have been using this version of custard for a while and just used it last night.
Searching forums for more info.
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:44 pm

What a mess! This does sound like an EA snafu. I have some things to do so need to sign off now. Will check back later.

Thank you for researching this for us.

Smile
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 4:54 pm

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 5:03 pm

EQ - you are not alone ... same thing with my Sim for the Acces-SIM-orize** Challenge



And that one was not run through Custard - I knew there were CC in it and warned about it
So it must be something on Exchange that Custard can't figure out any more.... Mad How irritating

How can we then clean and check files before uploading and installing
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 5:16 pm

I saw suggestions to leave current uploads as they are in studios.
Perhaps using mediafire for now to share until resolved.

Edit: Not seeing much else on this issue yet.
One of the Simgurus has posted they are working on the issue.


Last edited by EuphorialQueen on Wed Jun 13, 2012 5:34 pm; edited 2 times in total
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 5:26 pm

I had just been downloading some worlds, including Daisylee's Cruise ship, and they all downloaded with a number instead of the name, and all corrupt.


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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 5:30 pm

I took a quick look see at their coding. This is totally an EA issue. This is not something that you have done. EA will need to fix this issue. Their coding is referring to the wrong file for download. It is affecting all of the exchange, even things that were uploaded a long time ago.

I would recommend not uploading or downloading from the exchange until they fix this issue.

This is not caused by custard.

Edit: Your uploads will probably revert when EA fixes this. They are probably not permanently corrupted.

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 8:19 pm


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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Wed Jun 13, 2012 8:41 pm



Great Link BG. Looks like we wait for EA to fix it. Rolling Eyes
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 8:11 am

What a mess! You think EA would know more about what they are doing by now. I have never quite understood why they have both the save as and download options.

They need to get this fixed asap as this is a major snafu on their part!

Embarassed

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 8:35 am

@daisylee wrote:
What a mess! You think EA would know more about what they are doing by now.
Well .... silent it is EA after all. GetBusy
I really like the save as and download options. I use Save As as my preferred way to download without installing. That gives me the chance to check out the file before putting it in my game. It also helps me support others creations by boosting their download stats. Can you imagine how bloated our games would become if we installed everything?
@daisylee wrote:
They need to get this fixed asap as this is a major snafu on their part!
A-M-E-N!
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 8:54 am

@EuphorialQueen wrote:
@daisylee wrote:
What a mess! You think EA would know more about what they are doing by now.
Well .... silent it is EA after all. GetBusy
I really like the save as and download options. I use Save As as my preferred way to download without installing. That gives me the chance to check out the file before putting it in my game. It also helps me support others creations by boosting their download stats. Can you imagine how bloated our games would become if we installed everything?
@daisylee wrote:
They need to get this fixed asap as this is a major snafu on their part!
A-M-E-N!

Me too......I never use the add to game button. eeek Only the save file.

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 9:26 am


Same thing here. Just like EQ said. high five
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 10:14 am

MeToo MeToo MeToo

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 10:49 am

It just seems odd that they have both. Most sites use the save which is great as we can look at the files, but as we have said, this is EA .... so Laughing

And it is odd as far as counting the downloads, for they seem to count only one method and not the other? :GrnPlmBob: hmm
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 11:23 am

Both 'Save As' and 'Add to Game' are included in the download count.
Wink
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 11:40 am

@EuphorialQueen wrote:
Both 'Save As' and 'Add to Game' are included in the download count.
Wink

I thought so Smile

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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 11:44 am

I also always use save as when I download from the exchange. I rarely download though unless its something that someone from TS3CC made or a world. I will save the Sims I made yesterday to upload till this is fixed!
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PostSubject: Re: *Download Issues* Might be corrupted files* RESOLVED   Thu Jun 14, 2012 12:35 pm

It is ridiculous that they are still letting people download items when this is not fixed. I just downloaded my poolside club and it is still bad.

They should disable the downloads and put up an announcement that they are aware of the issue and working on it.

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