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EuphorialQueen
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PostSubject: AnswersHQ for All Issues Needing Help    Tue Jul 17, 2018 2:29 pm

Update on The Sims 4 Help Center
Bookmark AnswersHQ
Threads on Sims 4 Help Center will be redirected and will be archived.
EA_Mage wrote:
Hello all,
We wanted to give you an update on The Sims 4 Help Center - PC - Technical Discussions section here on The Sims forums.
Starting from 20th of August 2018 we will be hosting PC - Technical Discussions only on the Answers HQ forums.
A section will remain here on The Sims forums, but this will serve as a direct link to the Answers HQ.
All discussions so far created in The Sims 4 PC - Technical Discussions section will be moved to a read only area here on the forum called The Sims 4 Help Center Archive. This section will remain accessible to all, but no new posts can be created.
Why the change?
Consolidating all discussions of bugs and issues in a single forum will allow us to identify emerging issues much quicker, help us better prioritize bugs that are important or have a high impact to the community and makes it easier to communicate updates on issues and bugs to everyone.
Let us know if you have any questions regarding this below.
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Gramcrackers
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Fri Jul 20, 2018 2:42 pm

Sounds good! That should be helpful for everyone.
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 3:05 pm

That didn't work out so well. I searched " In game screenshots not showing up in EA/TheSims4/screenshots" folder. They are showing up in the game under the movie icon but how do I get them to the screenshots folder so I can post them? No screenshots after January ( think I saw Jan date on last one in screenshot folder). This has been driving me crazy. Everyone else has been able to post their TS4 screenshots. I'm going to have to post a new post at Answer HQ.
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 3:12 pm

Now I wait and see.
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EuphorialQueen
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 3:45 pm

I am super curious as to where your screenshots are going. Let me check my game to see if there is a setting I may have missed.
Do you have other / not Sims photos saved in your computer? Where are they stored?


Edit: Not sure if this helps

https://answers.ea.com/t5/Technical-Issues-PC/Screenshots-not-saving-at-all/m-p/6561375#M107223
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EuphorialQueen
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 4:22 pm

Path
C:\Users\MyComputer\Documents\Electronic Arts\The Sims 4\Screenshots
These are the folders at
C:\Users\MyComputer\Documents\Electronic Arts\The Sims 4


My personal settings
Spoiler:
 
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 4:41 pm

If you are in game click on the picture manager to see if anything is shown.

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PostSubject: Re: AnswersHQ for All Issues Needing Help    Sat Jul 28, 2018 4:43 pm

If you use cloud storage like OneDrive check settings to disable it for this folder.
Sims screenshots are in png format. Try searching your computer using *.png to bring up all items with that tag.
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Wed Aug 01, 2018 10:02 pm

This was helpful for me too. thanks Smile

Speaking of screenshots, is there a way to change one's gallery picture for uploaded lots? Mine are usually taken from a strange angle and I wonder how everyone gets so nice pictures of theirs.
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Wed Aug 01, 2018 10:04 pm

@lionpaws wrote:
This was helpful for me too. thanks Smile

Speaking of screenshots, is there a way to change one's gallery picture for uploaded lots? Mine are usually taken from a strange angle and I wonder how everyone gets so nice pictures of theirs.
Not at present. But it was hinted that this is in the works.
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PostSubject: Re: AnswersHQ for All Issues Needing Help    Thu Aug 02, 2018 8:01 am

I hope they make it soon.
Thanks for the prompt reply Smile
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