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Jacko72
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PostSubject: Attention Everyone   Tue Oct 06, 2015 4:25 am

Attention Everyone

Firstly at around 8am today, my house phone rang it didn't show any number only International Call. When answering the call the person the other end said they were calling from Windows 10 Maintenance and Service department. They then proceeded to say that my computer had some server issues that were malicious downloads that I would have been unaware that they had been downloaded to my computer. Also that they were very harmful and needed to be fixed and removed.
With me not being happy with what they wee trying to tell me to do with my computer as they said they have my computer ID Number which according to them is what my computer comes with when 1st purchased.

Knowing myself that I have had my computer for almost 10 yrs and I have re-built it numerous times and none of the hardware or software is the same when 1st purchased. Then the person passed me onto someone else who apparently was her floor manager, then proceeded to say that there were issues that needed fixed on my computer. I asked him where are they calling from and how did they get my home number as it has only been changed within the last 2 weeks. He said they were calling from London, I replied by saying why is your number showing as an international call when I am also in the UK??

This is what they tried to get me to do. They asked me to open up my command prompt, and wanted me to type in a load of information. At this point I sad NO I am not doing that. Told them not to ring again and hung up.

After hanging up I then called Microsoft and when I got through to someone I simply asked would anyone call me from Microsoft to do with Windows 10 Maintenace and Service Department if I had an issue with my computer? They then said no and they asked why I had asked. So I told them all the information above, they then said to me. Thankyou for ringing Microsoft with this information and I did the right thing by not doing what they were asking me to do, as they were most likely HACKERS!!!!
They will pass on this information to their main windows 10 department.

Moral of this ------- Do NOT give any information or do as they ask if you receive one of these calls.
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Buttonsginger
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PostSubject: Re: Attention Everyone   Tue Oct 06, 2015 7:18 am

My goodness Jack! How on earth did they get your phone number?? So very scary afraid 2 Thank you very much for passing this information on to us! I am so glad you outwitted the nasty hackers!

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Dini60
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PostSubject: Re: Attention Everyone   Tue Oct 06, 2015 11:08 am

Thanks for the heads up Jacko72. Next time have a little fun with them. Like telling them that you are doing everything they said (while not of course) and keep getting them to repeat it until you are tired of the game. Then tell them something like "oh I don't even have a computer".

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I'll have a café, mocha, vodka, valium latte to go please!
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auntielynds
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PostSubject: Re: Attention Everyone   Tue Oct 06, 2015 12:28 pm

lol, Dini applause

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Jacko72
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PostSubject: Re: Attention Everyone   Tue Oct 06, 2015 4:56 pm

Thanks Everyone and your most welcome. here is some more info on the scam. Smile

http://www.theguardian.com/world/2010/jul/18/phone-scam-india-call-centres
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Gramcrackers
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PostSubject: Re: Attention Everyone   Mon Oct 12, 2015 11:21 am

Wow! Good catch.
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Buttonsginger
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PostSubject: Re: Attention Everyone   Tue Oct 27, 2015 12:11 pm

My Mother-in-law just had a call from someone yesterday. He claimed to be from Microsoft. He told her in a very frantic voice that lightning was shooting out from her PC and she needed to do what he told her to do. She laughed and told him she doubted lightning was shooting out of her PC because it wasn't on. He told her to turn it on and she said she didn't know how and hung up. Laughing

Come on....lightning....really? She must have a storm front pass through her PC. Head Desk

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Dini60
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PostSubject: Re: Attention Everyone   Tue Oct 27, 2015 5:02 pm

Too funny. Pretty savvy MIL

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I'll have a café, mocha, vodka, valium latte to go please!
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Gramcrackers
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PostSubject: Re: Attention Everyone   Sat Oct 31, 2015 12:39 pm

Smart Mother-in-law.
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Volvenom
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PostSubject: Re: Attention Everyone   Mon Nov 02, 2015 12:52 pm

Thanks for the information Jacko- I wonder what my mother would have done Shocked

Oh wait, she would get so stressed out she wouldn't even manage to turn it on lol.

She asked me to solve a problem for her at xmas. How do I take the internet connection to the mountain, providing there really is any connection at all up there. Isn't there some usb stick thing I can use or something? I can use both wifi and ... oh hang on, the tablet has connection already, but it's 4G and will probably be more expensive than the wifi. I feel more and more like a noob every year, and have to solve other peoples problems confused
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Dini60
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PostSubject: Re: Attention Everyone   Tue Nov 03, 2015 9:30 pm

Lol seriously lol Volvemnom

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Volvenom
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PostSubject: Re: Attention Everyone   Wed Nov 04, 2015 11:57 am

@Dini60 wrote:
Lol seriously lol Volvemnom

Yes I know, sometimes I just have to keep my ears closed Whistle

She invited me and some people to the mountain this xmas, and knows about my dependency on my computer. Now she's worried on my behalf and that doesn't make it a tid bit easier on me. It's about to freak me out ... 7 days without my computer Suspect

Sometimes I just wish these programs I'm using wasn't that heavy.
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daisylee
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PostSubject: Re: Attention Everyone   Wed Nov 04, 2015 10:56 pm

The sad thing is there are people who fall for things like that.

Volvenom, a week with no computer?????

afraid 2

But going to the mountains sounds nice.

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Pieta
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PostSubject: Re: Attention Everyone   Thu Nov 05, 2015 12:07 pm

I work for a computer service company and this scam is very very real. We have had several people fall for this and actually pay upwards of $200 dollars (one was $500!!) so please warn your family and friends. Microsoft does NOT - NEVER - EVER call you!!!! Mad

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TheDallas
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PostSubject: Re: Attention Everyone   Tue Nov 17, 2015 11:24 am

Oh goodness! This sounds awful! I would have been very wary of any calls like this, but thanks for the info, Jacko!
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Fraternalhero
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PostSubject: Re: Attention Everyone   Thu Jan 14, 2016 2:07 am

I work for a credit card company - this is way too common and people fall for it for it all the time...

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