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 FYI: The Saves Are Messed Up for Some of Us

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daisylee
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PostSubject: FYI: The Saves Are Messed Up for Some of Us   Sat Sep 20, 2014 10:02 am

http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFO-Lost-save-games-PLEASE-READ-FIRST-POST/td-p/3452781

My Saves are totally messed up. I crashed after 3 am and all the interim saves I had done were not there. I just played until now and saved over and over and over and there is only the save from after the crash when I went back in to check how much was lost, and 2 ones 3 hours later including signing off. All the interim saves I did are missing. I just made a copy of my saves for my desktop and will every time I play until EA gets this fixed.

What a nightmare. Mad
What do your folders look like?

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Buttonsginger
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Sat Sep 20, 2014 10:13 am


Here's my save file.  


Your scratch folder looks to be empty, is it?


Here is what is in my scratch folder.

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Last edited by Buttonsginger on Sat Sep 20, 2014 10:29 am; edited 1 time in total
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daisylee
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Sat Sep 20, 2014 10:19 am

My scratch has 107 items.
Can you switch your saves to details so we can see the times?
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Buttonsginger
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Sat Sep 20, 2014 10:30 am

@daisylee wrote:
My scratch has 107 items.
Can you switch your saves to details so we can see the times?


click on image for larger image

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EuphorialQueen
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Sat Sep 20, 2014 3:15 pm

Crinrict also added information to her blog:
http://sims4.crinrict.com/en/2014/09/save-games-disappearing/
And some helpful information:
User Files Explained
http://sims4.crinrict.com/en/2014/09/user-files-explained/
Delete Cache Files
http://sims4.crinrict.com/en/2014/09/delete-cache-files/
Delete Origin Cache Files
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
Resetting the game to factory settings without reinstalling
http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/


Edit:
Save Games

http://sims4.crinrict.com/en/2014/09/save-games/

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daisylee
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Sun Sep 21, 2014 12:34 am

Thanks for those links. I will check them out. I think they made changes for this game to make changes. It was way to easy to be able to look at the saves in 3 and actually be able to tell what they are.
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CD9
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Thu Oct 23, 2014 9:08 pm

Thank You for the links .... I thought my game got corrupted, as it was "stuttering" again pretty badly .... after cleaning out the "cache" files from the game, to no avail.... so then went and deleted the first Origin file that was listed, reloaded my game, and wa-la .... thumbs up Game is running like a charm again!
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daisylee
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Thu Oct 23, 2014 10:02 pm

YAY!!!! thumbs up
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CD9
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Fri Oct 24, 2014 8:42 am

Thanks Daisylee .... I'm having some issue with the amount of Data Usage, on my phone bill, (I don't have unlimited text and data) on my wireless connection for my internet .... and I'm at 75% of 15GB still a couple of weeks before it resets Mad And this is since I've started playing Sims 4 .... I know the pictures for the "rosebud challenge" are part of it, but I'm wondering just how much stuff transfers due to the connection with Origin ... so last night I started the game, and then disconnected my internet .... gonna check on my data usage..... just curious Razz
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PostSubject: Re: FYI: The Saves Are Messed Up for Some of Us   Fri Oct 24, 2014 10:57 am

Thanks for the helpful links EQ.

Good luck CD9. Hope it works for you.
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