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auntielynds
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PostSubject: Tech Issues Links to Help Threads   Mon Sep 01, 2014 8:14 pm

Installing Base - Problems/Solutions  @ EA Forum by ceejay402

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Dini60
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PostSubject: Re: Tech Issues Links to Help Threads   Tue Sep 02, 2014 2:43 pm

Problems already.

I started the game last night and saved the first game as Tutorial, then started to play and it saved as game 2.  When I re-started this morning, game 2 was in the Auto position, all went well.  I closed the game to the main menu screen to clear a lot so I could move my sim to a larger empty lot and when I returned to play, it was in the Tutorial Save.  I exited and have tried several times to open the Game 2 save and it keeps opening the First Save where the sim hasn't even entered the house yet.  I can't get the 2 game to open.


OOPS I think I may have accidentally deleted the save.

Mad Crying or Very sad Surprised eeek eeek eeek confused Embarassed Head Desk Head Desk Head Desk

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EuphorialQueen
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PostSubject: Re: Tech Issues Links to Help Threads   Sat Sep 13, 2014 6:30 pm

Troubleshooting

Please read CAREFULLY:
"Currently it’s not completely clear which files are safe to delete. Because of this it’s better to move files out of the folder instead of deleting them."
Deleting Cache Files 
http://sims4.crinrict.com/en/2014/09/delete-cache-files/
Delete Origin cache files
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

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EuphorialQueen
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PostSubject: Re: Tech Issues Links to Help Threads   Sun Sep 14, 2014 9:49 am

More from Crinrict:
Resetting the game to factory settings without reinstalling
User files explained

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PostSubject: Re: Tech Issues Links to Help Threads   Sun Sep 28, 2014 2:42 pm

Bugs:
Rambunctious Child Ambition:

Jungle Gym
Goal: Play on Jungle Gym while playful - Unable to complete
Added post to thread with this comment:

EQ wrote:
Tried suggestion. Child took Bubble Bath and gained Playful Mood.  Immediately too child to Oasis Springs Park. Child played on Jungle Gym while Playful at least two Sim hours.  Unable to achieve 'play on a jungle gym while playful' goal.  Several children during the course of my game have had the same issue.  I have been playing since day one of release and in spite of the patches this has yet to be resolved.
Per Crinrict at Answer HQ this was added to bug list 22 September 2014

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EuphorialQueen
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PostSubject: Re: Tech Issues Links to Help Threads   Sun Sep 28, 2014 2:46 pm

Answers HQ : Compiled list of Bugs
The Sims 4 Bug Reports - Answers HQ

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