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 Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.

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Buttonsginger
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PostSubject: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 11:48 am

Okay, so I purchased the Gold version of Lucky Palms when it came out.  I used the Complete your set option not too long ago  to  get the additional two gambling tables and now my Gold version of Lucky Palms is gone from my choice when starting a new game and the standard version is only there.  

Didn't the Casino come separately?  It doesn't show in my clipboard in the community lots.

When I went to my purchase history it shows that I don't own any of the gold version items, but I do.




Opened my old save and the casino is in my old save along with the tables,slot machines and all gold items.  

Has anyone else noticed this?

Edit:  I have saved the casino from my old save to my clipboard.

I did start a thread in the officials, Here

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 12:42 pm

When you go to the page does it say to download?

http://store.thesims3.com/luckypalms.html?categoryId=12642



The Gold Edition includes:

- The standard edition of The Sims 3 Lucky Palms including the Wishing Well gameplay object, new items, new locations, and new Sims with brand new stories!
- The Lucky Simoleon Casino venue featuring the Triple Riches Slots O’Jackpots Slot Machine and the Hit ‘em Harder Blackjack Table gameplay objects, plus exciting new items!

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 1:03 pm

No. I says buy Suspect 

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 1:07 pm

Have you looked in your purchase history?

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 1:18 pm

@MerryWiddow wrote:
Have you looked in your purchase history?
Yes, I did. It shows that I now own the standard version and then the Ante Up Compilation. All the objects are in my game. It is just that the casino wasn't in the clipboard and I also don't have the option to use the gold version when starting a new game. Suspect 

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 5:26 pm

If you don't feel like screwing around with EA, I've got the casino lot I can upload. That's all the gold version had extra isn't it?

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 5:55 pm

Thanks AL but I have the lot.....it just wasn't in my clipboard anymore. I saved it to bin from my original Lucky Palms save. It looks like I have everything. I just wondered if anyone else had this problem after they used the "Complete Your Set" feature.

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 6:18 pm

Venue: The Lucky Simoleon Casino
http://store.thesims3.com/setsProductDetails.html?scategoryId=13570&productId=OFB-SIM3:51587

Purchase History Icon:


Sim3pack and world file. 


I think the only choice when starting a new save was just Lucky Palms and not a Gold version.
I do recall we always had to place the casino. Not sure why yours is not in the bin.

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Thu Aug 29, 2013 9:36 pm

That is really strange BG?!! I did the same thing as you - used the CASet to get the Up the Ante comp - but I still have the download button for the Gold version of LPs. I went to my Purchase History and clicked on LP, then clicked on the Gold tab and it was available to download.

Hope you get it straightened out - the store can be so frustrating!! I bought Hidden Springs via one of the Origin sales and it took forever for it to show up on My Page World Tab. IP is still not showing up and I pre-ordered it & downloaded all the extra packs and rewards!! Mad 

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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Fri Aug 30, 2013 9:08 am

I checked mine just now. I did buy the Gold Version as well and I did get the extra casino items in the "Complete My Set" button for free. So in my store history it still allows me to download the gold version. I have not looked for it in game. Can you believe I've never used the casino? But the blue download button is still available in the Gold version of LP, and the Casino is also downloadable.

I would suggest talking to EA customer support. You have so much store content, I doubt they'd give you any problems at all about making it right.
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PostSubject: Re: Gold Version Of Lucky Palms Missing from my game......since using Complete your set option.    Fri Aug 30, 2013 9:17 am

Hmmmm...strange. I know I bought the gold version originally. I have all the stuff in my game so I am not missing anything but the casino was not showing in the clipboard. It is just odd. I thought I was loosing my mind there for a minute.

Thanks for all the help everyone and I am glad nobody else seems to have this problem.


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